Year Round, Live Delivery We guarantee year round, live delivery. To honor this guarantee, we must be notified within 24* hours of receipt of shipment with problems. If there is a problem with your order, retain the order box, crickets, etc. Call for further instructions immediately. *Winter shipments are allowed 48 hours to respond due to warming process. Cricket Care Normal Care Maintain temperatures of 80 to 85 degrees. Huddled crickets are too cold. Dead, black or wet looking crickets are too hot. Store crickets in an aquarium, cricket hotel or condo, or other holding box with egg flats for crawl space and darkness. Holding boxes should be cleaned only with water in-between cricket orders. Always have fresh water. This can be done with a watering set-up. For 1 to 2 week old crickets, use a moist sponge. You can purchase our feed or feed can be unmedicated chicken feed or oatmeal. Keep insecticides, pest strips and cleaning products away from your crickets. When crickets are dead on their backs, they have been poisoned by some external source. Special Winter Care & Handling DO NOT OPEN CRICKET BOX. Warm crickets in the box overnight near a heat source (heat vent, etc.). This will allow them to recover from hibernation. After this process, you may empty the crickets into your normal holding box. King Meal Worms (Super Worms) Normal Care Maintain temperatures of 80 to 85 degrees. If worms come to the top, they are too warm. Cup Maintenance: Keep peat moss moist. Bulk Maintenance: Store in sweater box, with moist peat moss and add firm vegetables (sliced). Keep insecticides, pest strips and cleaning products away from your mealworms. Snookum's Best and Giant Meal Worms (Feeders) Normal Care Maintain temperatures of 43 to 50 degrees. Cup Maintenance: Keep in bran. A thumb size piece of vegetable can be added. Bulk Maintenance: Store in sweater box with bran, cornmeal or oatmeal and add firm vegetables (sliced). Keep insecticides, pest strips and cleaning products away from your mealworms.